Switchboard Operators, Including Answering Service · New York

Switchboard Operators, Including Answering Service Salary in New York

Switchboard Operators, Including Answering Service in New York earn a median annual wage of $45,330 —17.3% above the national median of $38,630. That ranks NY #6 of 46 covered states and territories for this occupation.

Median annual
$45,330
Median hourly
$21.79
Entry level (P10)
$36,970
10th percentile
Top 10% (P90)
$72,500
90th percentile
Employment
1,760
0.2 per 1,000 jobs
vs U.S. median
+17.3%
U.S. $38,630

Wage distribution

How earnings are spread across workers in this occupation, from the 10th to the 90th percentile.

10th percentile90th percentile
$36,970
$38,430
$45,330
$54,480
$36,970$45,330$72,500
Annual wage distribution. Highlighted segment contains the median of $45,330.

Employment is only 0.82× as concentrated as the national average — this occupation is relatively scarce in New York.

Highest-paying states for switchboard operators, including answering service

All 46 states ranked by median annual wage. New York is highlighted.

#StateMedian annual Median hourlyEmploymentLocation quotient
1Hawaii$59,860$28.784102.95
2District of Columbia$54,700$26.302301.47
3California$48,840$23.486,6801.66
4Washington$47,800$22.984300.55
5Minnesota$47,430$22.802000.31
6New York$45,330$21.791,7600.82
7New Hampshire$44,210$21.261000.68
8Massachusetts$43,790$21.058301.03
9Colorado$43,720$21.023200.50
10Maine$43,350$20.841000.72

Related occupations in New York

Occupations in the same job family, compared within New York.

Frequently asked questions

How much do switchboard operators, including answering service make in New York?

The median annual wage for switchboard operators, including answering service in New York is $45,330, or $21.79 per hour. That is 17.3% above the national median of $38,630.

What is the entry-level switchboard operators, including answering service salary in New York?

Workers at the 10th percentile earn $36,970 per year ($17.77/hour). The 25th percentile is $38,430.

How many people work as switchboard operators, including answering service in New York?

About 1,760 people work in this occupation in New York, or 0.2 per 1,000 jobs statewide.

Is New York a good state for switchboard operators, including answering service?

New York ranks #6 of 46 states by median wage for this occupation. Employment is only 0.82x as concentrated as the national average, so this occupation is relatively scarce in New York.

Which state pays switchboard operators, including answering service the most?

Hawaii has the highest median wage at $59,860 per year, followed by District of Columbia ($54,700) and California ($48,840).

Source: U.S. Bureau of Labor Statistics, OEWS May 2025. Occupational Employment and Wage Statistics, cross-industry estimates. Retrieved 2026-10-26. Figures are rounded by BLS to the nearest dollar (annual) and cent (hourly). Percentile wages describe the distribution of workers, not the pay range for a single job posting. bls.gov/oes