Switchboard Operators, Including Answering Service Salary in Massachusetts
Switchboard Operators, Including Answering Service in Massachusetts earn a median annual wage of $43,790 —13.4% above the national median of $38,630. That ranks MA #8 of 46 covered states and territories for this occupation.
Wage distribution
How earnings are spread across workers in this occupation, from the 10th to the 90th percentile.
Employment concentration (1.03×) is close to the national average.
Highest-paying states for switchboard operators, including answering service
All 46 states ranked by median annual wage. Massachusetts is highlighted.
| # | State | Median annual | Median hourly | Employment | Location quotient |
|---|---|---|---|---|---|
| 1 | Hawaii | $59,860 | $28.78 | 410 | 2.95 |
| 2 | District of Columbia | $54,700 | $26.30 | 230 | 1.47 |
| 3 | California | $48,840 | $23.48 | 6,680 | 1.66 |
| 4 | Washington | $47,800 | $22.98 | 430 | 0.55 |
| 5 | Minnesota | $47,430 | $22.80 | 200 | 0.31 |
| 6 | New York | $45,330 | $21.79 | 1,760 | 0.82 |
| 7 | New Hampshire | $44,210 | $21.26 | 100 | 0.68 |
| 8 | Massachusetts | $43,790 | $21.05 | 830 | 1.03 |
| 9 | Colorado | $43,720 | $21.02 | 320 | 0.50 |
| 10 | Maine | $43,350 | $20.84 | 100 | 0.72 |
Related occupations in Massachusetts
Occupations in the same job family, compared within Massachusetts.
| Occupation | Massachusetts median | U.S. median |
|---|---|---|
| Customer Service Representatives | $49,120 | $44,770 |
| Office Clerks, General | $49,940 | $45,010 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $57,940 | $47,540 |
| First-Line Supervisors of Office and Administrative Support Workers | $76,770 | $69,500 |
| Bookkeeping, Accounting, and Auditing Clerks | $59,830 | $50,670 |
| Medical Secretaries and Administrative Assistants | $50,290 | $45,930 |
Frequently asked questions
How much do switchboard operators, including answering service make in Massachusetts?
The median annual wage for switchboard operators, including answering service in Massachusetts is $43,790, or $21.05 per hour. That is 13.4% above the national median of $38,630.
What is the entry-level switchboard operators, including answering service salary in Massachusetts?
Workers at the 10th percentile earn $36,680 per year ($17.64/hour). The 25th percentile is $38,550.
How many people work as switchboard operators, including answering service in Massachusetts?
About 830 people work in this occupation in Massachusetts, or 0.2 per 1,000 jobs statewide.
Is Massachusetts a good state for switchboard operators, including answering service?
Massachusetts ranks #8 of 46 states by median wage for this occupation. Employment concentration (1.03x) is close to the national average.
Which state pays switchboard operators, including answering service the most?
Hawaii has the highest median wage at $59,860 per year, followed by District of Columbia ($54,700) and California ($48,840).