Customer Service Representatives Salary in New York
Customer Service Representatives in New York earn a median annual wage of $48,000 —7.2% above the national median of $44,770. That ranks NY #8 of 51 covered states and territories for this occupation.
Wage distribution
How earnings are spread across workers in this occupation, from the 10th to the 90th percentile.
Employment concentration (0.87×) is close to the national average.
Highest-paying states for customer service representatives
All 51 states ranked by median annual wage. New York is highlighted.
| # | State | Median annual | Median hourly | Employment | Location quotient |
|---|---|---|---|---|---|
| 1 | Washington | $50,330 | $24.20 | 39,760 | 0.67 |
| 2 | California | $49,560 | $23.83 | 176,850 | 0.58 |
| 3 | Massachusetts | $49,120 | $23.61 | 49,990 | 0.82 |
| 4 | Minnesota | $48,800 | $23.46 | 53,340 | 1.08 |
| 5 | District of Columbia | $48,250 | $23.20 | 7,550 | 0.64 |
| 6 | Delaware | $48,190 | $23.17 | 7,470 | 0.92 |
| 7 | Connecticut | $48,090 | $23.12 | 24,490 | 0.86 |
| 8 | New York | $48,000 | $23.08 | 141,090 | 0.87 |
| 9 | New Jersey | $47,740 | $22.95 | 59,690 | 0.83 |
| 10 | Rhode Island | $47,550 | $22.86 | 7,890 | 0.94 |
Related occupations in New York
Occupations in the same job family, compared within New York.
| Occupation | New York median | U.S. median |
|---|---|---|
| Office Clerks, General | $45,890 | $45,010 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $49,600 | $47,540 |
| First-Line Supervisors of Office and Administrative Support Workers | $79,170 | $69,500 |
| Bookkeeping, Accounting, and Auditing Clerks | $58,160 | $50,670 |
| Medical Secretaries and Administrative Assistants | $47,710 | $45,930 |
| Receptionists and Information Clerks | $43,080 | $38,010 |
Frequently asked questions
How much do customer service representatives make in New York?
The median annual wage for customer service representatives in New York is $48,000, or $23.08 per hour. That is 7.2% above the national median of $44,770.
What is the entry-level customer service representatives salary in New York?
Workers at the 10th percentile earn $36,270 per year ($17.44/hour). The 25th percentile is $40,360.
How many people work as customer service representatives in New York?
About 141,090 people work in this occupation in New York, or 14.6 per 1,000 jobs statewide.
Is New York a good state for customer service representatives?
New York ranks #8 of 51 states by median wage for this occupation. Employment concentration (0.87x) is close to the national average.
Which state pays customer service representatives the most?
Washington has the highest median wage at $50,330 per year, followed by California ($49,560) and Massachusetts ($49,120).