Customer Service Representatives · Florida

Customer Service Representatives Salary in Florida

Customer Service Representatives in Florida earn a median annual wage of $40,440 —9.7% below the national median of $44,770. That ranks FL #38 of 51 covered states and territories for this occupation.

Median annual
$40,440
Median hourly
$19.44
Entry level (P10)
$31,620
10th percentile
Top 10% (P90)
$59,770
90th percentile
Employment
228,000
23.0 per 1,000 jobs
vs U.S. median
-9.7%
U.S. $44,770

Wage distribution

How earnings are spread across workers in this occupation, from the 10th to the 90th percentile.

10th percentile90th percentile
$31,620
$36,400
$40,440
$47,860
$31,620$40,440$59,770
Annual wage distribution. Highlighted segment contains the median of $40,440.

Employment is 1.38× as concentrated as the national average, making Florida a strong market for this occupation.

Highest-paying states for customer service representatives

All 51 states ranked by median annual wage. Florida is highlighted.

#StateMedian annual Median hourlyEmploymentLocation quotient
1Washington$50,330$24.2039,7600.67
2California$49,560$23.83176,8500.58
3Massachusetts$49,120$23.6149,9900.82
4Minnesota$48,800$23.4653,3401.08
5District of Columbia$48,250$23.207,5500.64
6Delaware$48,190$23.177,4700.92
7Connecticut$48,090$23.1224,4900.86
8New York$48,000$23.08141,0900.87
9New Jersey$47,740$22.9559,6900.83
10Rhode Island$47,550$22.867,8900.94

Related occupations in Florida

Occupations in the same job family, compared within Florida.

Frequently asked questions

How much do customer service representatives make in Florida?

The median annual wage for customer service representatives in Florida is $40,440, or $19.44 per hour. That is 9.7% below the national median of $44,770.

What is the entry-level customer service representatives salary in Florida?

Workers at the 10th percentile earn $31,620 per year ($15.20/hour). The 25th percentile is $36,400.

How many people work as customer service representatives in Florida?

About 228,000 people work in this occupation in Florida, or 23.0 per 1,000 jobs statewide.

Is Florida a good state for customer service representatives?

Florida ranks #38 of 51 states by median wage for this occupation. Employment is 1.38x as concentrated as the national average, making Florida a strong market for this occupation.

Which state pays customer service representatives the most?

Washington has the highest median wage at $50,330 per year, followed by California ($49,560) and Massachusetts ($49,120).

Source: U.S. Bureau of Labor Statistics, OEWS May 2025. Occupational Employment and Wage Statistics, cross-industry estimates. Retrieved 2026-10-26. Figures are rounded by BLS to the nearest dollar (annual) and cent (hourly). Percentile wages describe the distribution of workers, not the pay range for a single job posting. bls.gov/oes