Customer Service Representatives Salary in Pennsylvania
Customer Service Representatives in Pennsylvania earn a median annual wage of $44,630 —0.3% below the national median of $44,770. That ranks PA #25 of 51 covered states and territories for this occupation.
Wage distribution
How earnings are spread across workers in this occupation, from the 10th to the 90th percentile.
Employment concentration (0.93×) is close to the national average.
Highest-paying states for customer service representatives
All 51 states ranked by median annual wage. Pennsylvania is highlighted.
| # | State | Median annual | Median hourly | Employment | Location quotient |
|---|---|---|---|---|---|
| 1 | Washington | $50,330 | $24.20 | 39,760 | 0.67 |
| 2 | California | $49,560 | $23.83 | 176,850 | 0.58 |
| 3 | Massachusetts | $49,120 | $23.61 | 49,990 | 0.82 |
| 4 | Minnesota | $48,800 | $23.46 | 53,340 | 1.08 |
| 5 | District of Columbia | $48,250 | $23.20 | 7,550 | 0.64 |
| 6 | Delaware | $48,190 | $23.17 | 7,470 | 0.92 |
| 7 | Connecticut | $48,090 | $23.12 | 24,490 | 0.86 |
| 8 | New York | $48,000 | $23.08 | 141,090 | 0.87 |
| 9 | New Jersey | $47,740 | $22.95 | 59,690 | 0.83 |
| 10 | Rhode Island | $47,550 | $22.86 | 7,890 | 0.94 |
Related occupations in Pennsylvania
Occupations in the same job family, compared within Pennsylvania.
| Occupation | Pennsylvania median | U.S. median |
|---|---|---|
| Office Clerks, General | $44,950 | $45,010 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $46,270 | $47,540 |
| First-Line Supervisors of Office and Administrative Support Workers | $65,270 | $69,500 |
| Bookkeeping, Accounting, and Auditing Clerks | $48,440 | $50,670 |
| Medical Secretaries and Administrative Assistants | $44,930 | $45,930 |
| Receptionists and Information Clerks | $36,810 | $38,010 |
Frequently asked questions
How much do customer service representatives make in Pennsylvania?
The median annual wage for customer service representatives in Pennsylvania is $44,630, or $21.46 per hour. That is 0.3% below the national median of $44,770.
What is the entry-level customer service representatives salary in Pennsylvania?
Workers at the 10th percentile earn $31,430 per year ($15.11/hour). The 25th percentile is $36,760.
How many people work as customer service representatives in Pennsylvania?
About 94,340 people work in this occupation in Pennsylvania, or 15.6 per 1,000 jobs statewide.
Is Pennsylvania a good state for customer service representatives?
Pennsylvania ranks #25 of 51 states by median wage for this occupation. Employment concentration (0.93x) is close to the national average.
Which state pays customer service representatives the most?
Washington has the highest median wage at $50,330 per year, followed by California ($49,560) and Massachusetts ($49,120).