Customer Service Representatives · Ohio

Customer Service Representatives Salary in Ohio

Customer Service Representatives in Ohio earn a median annual wage of $45,610 —1.9% above the national median of $44,770. That ranks OH #21 of 51 covered states and territories for this occupation.

Median annual
$45,610
Median hourly
$21.93
Entry level (P10)
$31,340
10th percentile
Top 10% (P90)
$63,210
90th percentile
Employment
85,930
15.5 per 1,000 jobs
vs U.S. median
+1.9%
U.S. $44,770

Wage distribution

How earnings are spread across workers in this occupation, from the 10th to the 90th percentile.

10th percentile90th percentile
$31,340
$37,440
$45,610
$52,510
$31,340$45,610$63,210
Annual wage distribution. Highlighted segment contains the median of $45,610.

Employment concentration (0.93×) is close to the national average.

Highest-paying states for customer service representatives

All 51 states ranked by median annual wage. Ohio is highlighted.

#StateMedian annual Median hourlyEmploymentLocation quotient
1Washington$50,330$24.2039,7600.67
2California$49,560$23.83176,8500.58
3Massachusetts$49,120$23.6149,9900.82
4Minnesota$48,800$23.4653,3401.08
5District of Columbia$48,250$23.207,5500.64
6Delaware$48,190$23.177,4700.92
7Connecticut$48,090$23.1224,4900.86
8New York$48,000$23.08141,0900.87
9New Jersey$47,740$22.9559,6900.83
10Rhode Island$47,550$22.867,8900.94

Related occupations in Ohio

Occupations in the same job family, compared within Ohio.

Frequently asked questions

How much do customer service representatives make in Ohio?

The median annual wage for customer service representatives in Ohio is $45,610, or $21.93 per hour. That is 1.9% above the national median of $44,770.

What is the entry-level customer service representatives salary in Ohio?

Workers at the 10th percentile earn $31,340 per year ($15.07/hour). The 25th percentile is $37,440.

How many people work as customer service representatives in Ohio?

About 85,930 people work in this occupation in Ohio, or 15.5 per 1,000 jobs statewide.

Is Ohio a good state for customer service representatives?

Ohio ranks #21 of 51 states by median wage for this occupation. Employment concentration (0.93x) is close to the national average.

Which state pays customer service representatives the most?

Washington has the highest median wage at $50,330 per year, followed by California ($49,560) and Massachusetts ($49,120).

Source: U.S. Bureau of Labor Statistics, OEWS May 2025. Occupational Employment and Wage Statistics, cross-industry estimates. Retrieved 2026-10-26. Figures are rounded by BLS to the nearest dollar (annual) and cent (hourly). Percentile wages describe the distribution of workers, not the pay range for a single job posting. bls.gov/oes