Customer Service Representatives Salary in Maryland
Customer Service Representatives in Maryland earn a median annual wage of $42,830 —4.3% below the national median of $44,770. That ranks MD #33 of 51 covered states and territories for this occupation.
Wage distribution
How earnings are spread across workers in this occupation, from the 10th to the 90th percentile.
Employment is only 0.82× as concentrated as the national average — this occupation is relatively scarce in Maryland.
Highest-paying states for customer service representatives
All 51 states ranked by median annual wage. Maryland is highlighted.
| # | State | Median annual | Median hourly | Employment | Location quotient |
|---|---|---|---|---|---|
| 1 | Washington | $50,330 | $24.20 | 39,760 | 0.67 |
| 2 | California | $49,560 | $23.83 | 176,850 | 0.58 |
| 3 | Massachusetts | $49,120 | $23.61 | 49,990 | 0.82 |
| 4 | Minnesota | $48,800 | $23.46 | 53,340 | 1.08 |
| 5 | District of Columbia | $48,250 | $23.20 | 7,550 | 0.64 |
| 6 | Delaware | $48,190 | $23.17 | 7,470 | 0.92 |
| 7 | Connecticut | $48,090 | $23.12 | 24,490 | 0.86 |
| 8 | New York | $48,000 | $23.08 | 141,090 | 0.87 |
| 9 | New Jersey | $47,740 | $22.95 | 59,690 | 0.83 |
| 10 | Rhode Island | $47,550 | $22.86 | 7,890 | 0.94 |
Related occupations in Maryland
Occupations in the same job family, compared within Maryland.
| Occupation | Maryland median | U.S. median |
|---|---|---|
| Office Clerks, General | $47,270 | $45,010 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $48,680 | $47,540 |
| First-Line Supervisors of Office and Administrative Support Workers | $74,140 | $69,500 |
| Bookkeeping, Accounting, and Auditing Clerks | $53,540 | $50,670 |
| Medical Secretaries and Administrative Assistants | $47,850 | $45,930 |
| Receptionists and Information Clerks | $38,100 | $38,010 |
Frequently asked questions
How much do customer service representatives make in Maryland?
The median annual wage for customer service representatives in Maryland is $42,830, or $20.59 per hour. That is 4.3% below the national median of $44,770.
What is the entry-level customer service representatives salary in Maryland?
Workers at the 10th percentile earn $32,600 per year ($15.67/hour). The 25th percentile is $36,430.
How many people work as customer service representatives in Maryland?
About 37,740 people work in this occupation in Maryland, or 13.7 per 1,000 jobs statewide.
Is Maryland a good state for customer service representatives?
Maryland ranks #33 of 51 states by median wage for this occupation. Employment is only 0.82x as concentrated as the national average, so this occupation is relatively scarce in Maryland.
Which state pays customer service representatives the most?
Washington has the highest median wage at $50,330 per year, followed by California ($49,560) and Massachusetts ($49,120).